Winter Fuel Payment 2020: Important deadline falls tomorrow – why you may need to act now

The Winter Fuel Payment is a form of financial support which can help eligible people to pay for their heating bills during the cooler months. If a person was born on or before April 5, 1954, they could get between £100 and £300 under the current scheme.


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The government website explains that he payment is usually paid automatically if a person is eligible and they either get the state pension or another social security benefit – but not including Housing Benefit, Council Tax Reduction, Child Benefit, or Universal Credit.

However, some people may be eligible but need to make a claim for the payment – rather than it being paid automatically.

For the winter 2019 to 2020 scheme, the deadline for claiming payments is looming.


This falls tomorrow, on March 31, 2020.

The government says that most payments are made automatically between November and December.

The website adds: “You should get your money by 13 January 2020.”

Should a person not get their payment, then they are directed to call the office that pays their benefits – details of which should be on any letters they have sent to the eligible individual.

If you do not get your payment, call the office that pays your benefits – their details are on any letters they sent you.

Winter Fuel Payment 2019 to 2020 eligibility

A person qualifies for the payment if both of the following conditions apply:

  • They were born on or before April 5, 1954
  • They lived in the UK for at least one day during the qualifying week of 16 to 22 September 2019 – something known as the “qualifying week”.


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However, if a person did not live in the UK during the qualifying week, they may still get the payment if both the following apply:

  • They live in Switzerland or a European Economic Area (EEA) country
  • They have a “genuine and sufficient link to the UK” – this can include having lived or worked in the UK, and having family in the UK.

However, individuals cannot get the payment if they live in Cyprus, France, Gibraltar, Greeze, Malta, Portugal or Spain, and says this is “because the average winter temperature is higher than the warmest region of the UK”.

There are some instances when a person may not qualify, and these are listed on the Winter Fuel Payment section of the government website.

Winter Fuel Payment 2020: How to claim

Should a person need to claim the payment, they are advised that they can do so via phone or post.

The ability to claim the payment via calling the Winter Fuel Payment Centre means that people can claim it without needing to leave their homes amid the coronavirus pandemic which is currently affecting the UK.

The Winter Fuel Payment Centre is open for calls and texts Monday to Friday between 8am and 6pm.

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