Robbie Savage stars in Santander 'Safe Account Scam' advert
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Vishing involves a fraudster making a phone call posing as an official from a credible organisation, in attempts to persuade victims to pass over their personal details. The building society shared the story of Alison, someone who sadly fell victim to this type of scam, and how it impacted her.
She explained: “I never thought of myself as particularly lonely. I go to the bingo every Wednesday, and the kids phone me, now and again.
“It hasn’t been the same since my husband passed, but I get by.”
However, one day Alison was surprised when she received a phone call from out of the blue from someone claiming to be an official.
“He sounded very nice on the phone, asking me how I was; he had a very posh voice, I remember.
“He tells me he’s from my bank and that he’s worried my accounts are at risk from fraudsters who actually work in the bank.
“I had to answer some questions so he could make sure it was me.”
Alison was reeled in by the man on the phone, who seemed legitimate and spoke to her at length.
He provided her with the details of what he described to be a ‘safe account’.
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Sadly, this is a common technique deployed by fraudsters, designed to get Britons to transfer money themselves.
While individuals think they are doing the right thing, scammers are in fact making off with their hard-earned cash.
Alison was convinced by this scam, and took action in what she thought was an effort to secure her funds.
She added: “What he didn’t tell me was that he was the fraudster. I lost everything.”
Nationwide states safe account scams can be particularly dangerous, as money could be lost forever.
Their website states: “The worst part is it’s you who moves the money, not them.
“So, when the money is sent to one of these accounts, it may be impossible to recover it. It’s often too late, the money is gone.”
The building society states people should always stop to ask themselves a few questions: Why would my money be at risk?, Has the caller given me any proof they are who they say they are? Why are they not just freezing my account?
Legitimate organisations would never ask people to move their money to another account, and if Britons are even uncertain, they can hang up the phone.
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Those who have been targeted by scams, or believe they may be susceptible, have been pointed towards the growing 159 service by Stop Scams UK.
An easily memorable, short-code phone service, UK consumers are safely connected to their bank when they receive an unexpected, suspicious or fraudulent phone call about a financial matter.
159 is argued to provide banking customers with a vital route back to safety when they are most at risk of being manipulated and scammed.
Also at hand is Action Fraud, the national cybercrime and fraud reporting service, designed to investigate issues such as this.
For those living in Scotland, Police Scotland is considered to be the best point of contact.
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