INSTAGRAM has come under fire this week for accidentally blocking Black Lives Matter posts due to algorithm issues.
The tech giant is said to be working on the problem and explained the situation to users in a series of tweets.
Earlier in the week Instagram issued the series of tweets acknowledging the problem.
It said: "We’re aware that some people are incorrectly running into “action blocked” messages when using the hashtag #blacklivesmatter, or resharing related posts.
"We have technology that detects rapidly increasing activity on Instagram to help combat spam.
"Given the increase in content shared to #blacklivesmatter, this technology is incorrectly coming into effect.
"We are resolving this issue as quickly as we can, and investigating a separate issue uploading Stories."
The PR team added: "We want to be clear that using #blacklivesmatter is supported and celebrated on Instagram, and we are moving quickly to ensure voices using this hashtag are heard."
The issue with “action blocked” messages is said to be ongoing and started last week.
People are still reporting running into this issue.
Instagram also used its Twitter account to address a problem with #blackouttuesday posts blocking out important Black Lives Matter messages.
This was because some people posting black squares in solidarity with the movement were also tagging blacklivesmatter and subsequently filling that hashtag full of information with blank squares.
Blackout Tuesday saw millions of people posting the black square posts in support of the George Floyd protests and to raise awareness.
Users who did this were advised to only use the #blackouttuesday tag to avoid other messages being lost.
Facebook, which owns Instagram, has said it's pledging $10million to the efforts committed to ending racial injustice.
In other news, Apple users are being warned about three VPN apps that could be overcharging without providing any service.
Facebook plot to encrypt all chats ‘will help child abusers to hide’, former police chief warns.
And, Facebook and Instagram have launched virtual shops where you can buy almost anything.
What are your thoughts on this Instagram controversy? Let us know in the comments…
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