HSBC warning as scam text may be followed with dangerous call – ‘getting serious!’

Phishing email scams target ‘vulnerable people’ says expert

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HSBC has unfortunately been targeted by cybercriminals in the past who are looking to take advantage of customers. Fraudsters have put out scam text messages which often urge Britons to take action to rectify a so-called issue with their account. A recent text message read: “HSBC FRAUD ALERT: Your account has been temporarily stopped due to some attempted irregular payments that has been spotted by our security team.

“A member or our fraud advisors will contact your shortly to discuss these transaction.”

Another text told Britons of another “fraud alert” where a payment had been made to a Mr C. Jones and that they would need to rectify the issue if it was incorrect.

However, while many are now becoming aware of being targeted by scam texts, it appears cybercriminals are now stepping up their efforts.

Many have also reported receiving a phone call which alleges to be from HSBC as well.

On the phone, the individual calling confirms the details as outlined in the text message and asks Britons to take action.

This appears to be a clever phishing technique designed to lull individuals into a false sense of security.

Receiving both a text and a call may make people feel more comfortable that the correspondence is genuine.

Scammers are even spoofing real HSBC numbers to add further legitimacy to their attacks.

As a result, Britons will need to be particularly on guard to protect themselves from being made victims.

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For text messages, individuals are always urged never to click a link from a text unless it is expected correspondence.

People should always delete the text message as soon as they possibly can and never reply. 

Another warning sign, which has occurred in the aforementioned text, is spelling and grammar errors.

HSBC has said if a person believes a phone call is a scam, they should hang up immediately.

Individuals should also be aware of calls which tell them to ‘press one’ as while these may put people through to criminals, it could also switch them over to a premium rate call.

Britons are also told they can hang up and phone the bank themselves, often using the number on the back of their card, if they are unsure of the legitimacy of a call. 

Several individuals warned of this seemingly new technique of combined phone calls and scam texts, taking to social media to explain.

One person warned: “These bank account scammers are getting serious.

“My friend was one click away from losing all his savings today because the fraud text came from the same number he received regular banking updates from.

“They followed up with a call from an HSBC number too.”

Another said: “Just received my first ever scam phone call. They pretended to be from HSBC to verify my banking information.

“Scary thing is that they knew my name and phone number.”

A third individual wrote: “I had a scam call from an HSBC number. Claimed to be Fraud Team. Very convincing. Be careful.”

And a fourth penned: “Had a scam text from HSBC the other day. They are relentless – how do these people sleep at night?”

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