Is this a genuine BT bill, or a very convincing scam?

All the logos look right – but I pay by direct debit on an account with a different number Last modified on Mon 15 Nov 2021 02.02 EST I am writing to bring your readers’ attention to a very convincing scam BT phone bill which, I suspect, will have caught out others. It looks exactly […]

BT scraps hunt for Openreach partner as fibre rollout costs fall

Company says cost of adding homes to new network has dropped 15%, and ‘we can fund it ourselves’ Last modified on Thu 4 Nov 2021 07.47 EDT BT has scrapped plans to find a joint venture partner to help fund the rollout of its next-generation broadband network to an extra 5 million homes, ahead of […]

BT took an age to install our community centre’s superfast broadband

After six months and 15 visits by Openreach technicians BT still left us without a working connection Back in March I placed an order with BT for “superfast enhanced” broadband for the community centre which I help run as a volunteer in Hastings. It is now almost six months on and we are no nearer […]

BT to offer under half-price fibre broadband to people on benefits

From June, 36 Mbps service will cost £15 a month to those on UK benefits such as universal credit Last modified on Mon 3 May 2021 15.56 EDT BT is to offer fibre broadband at less than half price to people receiving universal credit and other state support in the UK, with more than 4 […]

Working from home fuels surge in BT sign-ups for UK’s fastest broadband

BT has seen a near-70% surge in customers switching to next-generation full-fibre broadband as the working-from-home revolution prompts people to upgrade to the fastest internet connection available. The company said the number of sign-ups for full fibre broadband, which enables users to download a hi-definition TV show in 15 seconds instead of the typical three […]